Mulia666 Privacy Policy – Personal Data Protection for Malaysian Members

1 Introduction

Mulia666 is an online casino and Sports Betting platform operating in Malaysia, committed to protecting the privacy of every individual who uses our services. This Privacy Policy is the official document that explains how we handle your personal data — from the moment you first visit our website through to your time as an active member using all platform features.

We understand that your trust is our most valuable asset. Over 500,000 registered members have entrusted Mulia666 with their personal information, and we take that responsibility very seriously. Every data-related decision is made with our members' best interests in mind.

This policy applies to all Mulia666 services, including the mulia666.com website, mobile app, and all our official communication channels. The term "personal data" in this document refers to any information that can be used to identify you, directly or indirectly.

2 Data We Collect

Mulia666 only collects data that is strictly necessary to provide you with a safe, seamless, and high-quality service. The following are the types of data we collect:

We never collect sensitive data such as health information, religious beliefs, or political views. Financial data such as credit/debit card numbers is processed directly by certified payment providers and is not stored on Mulia666's servers.

3 How We Use Your Data

Mulia666 uses the personal data we collect solely for the following purposes:

• Account management: Creating and maintaining your member account, processing registrations, and enabling secure login to the Mulia666 platform.
• Payment processing: Verifying and processing all deposit transactions via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u, CIMB Clicks), as well as withdrawal of winnings to your bank account.
• Identity verification (KYC): Meeting legal compliance requirements by verifying member identity prior to processing the first withdrawal, in order to prevent fraud and money laundering.
• Platform security: Detecting and preventing fraudulent activity, hacking, multi-account usage, and any other security threats to the Mulia666 platform and its members.
• Customer support: Providing effective technical support and customer service when you contact the Mulia666 support team via Live Chat or email.
• Responsible gambling: Monitors betting patterns to identify members who may need responsible gambling support and offers appropriate self-control tools.
• Service communications: Sending important notifications related to your account, transactions, security updates, and policy changes. This is separate from marketing communications, which you may opt out of at any time.
• Continuous improvement: Analysing usage data in aggregate (without identifying individuals) to improve the user experience, introduce new features, and optimise platform performance.

Mulia666 does not use your personal data to make automated decisions that materially affect you without human review.

4 Data Sharing

Mulia666 does not sell, rent, or trade our members' personal data. However, under the following limited circumstances, data may be shared with selected third parties:

• Payment providers: Data required to process transactions is shared with certified payment service providers such as FPX, Touch 'n Go, GrabPay, and others. All such providers are bound by strict data confidentiality agreements.
• Technical service providers: Companies that assist us in managing our technical infrastructure, cloud services, and analytics may have limited access to certain data solely to carry out their technical functions.
• Legal requirement: Mulia666 may disclose personal data to Malaysian authorities such as the police, courts, or regulatory bodies where required by law or a valid court order.
• Fraud prevention: In cases of suspected fraud or illegal activity, relevant information may be shared with law enforcement agencies for appropriate follow-up action.

All third parties that receive data from Mulia666 are required to comply with data protection standards equivalent to or higher than our own.

5 Cookies & Tracking Technologies

Mulia666 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

• Essential cookies: Required for core platform functions such as staying logged in, saving your language preferences, and maintaining your game session. These cookies cannot be disabled without affecting platform functionality.
• Performance cookies: Collecting information on how you use the Mulia666 platform — which pages are visited most frequently, time spent, and navigation paths. This data is used in aggregate form to improve website performance.
• Functionality cookies: Allows the platform to remember your preferences such as language, display settings, and game preferences to deliver a more personalised experience.
• Security cookies: Helps detect suspicious activity, unauthorised login attempts, and protects your account from unauthorised access.

You can manage or delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality and user experience on the Mulia666 platform.

6 Data Security

Mulia666 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse:

• 256-bit SSL/TLS encryption for all data transmitted between your device and Mulia666 servers
• Multi-layered firewall system with real-time intrusion detection
• Round-the-clock security monitoring by our cybersecurity team, 24 hours a day, 7 days a week
• Two-factor authentication (2FA) is available for all Mulia666 member accounts
• Regular security audits by independent, certified third parties
• Role-based access controls — staff may only access data necessary for their specific duties
• Mandatory data security training for all Mulia666 staff who handle member data

In the event of a data breach affecting your personal information, Mulia666 is committed to notifying you within 72 hours of becoming aware of it, in line with industry best practices.

7 Your Rights

As a Mulia666 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal data:

To exercise any of the above rights, contact us at support@mulia666.com with the subject line "Personal Data Rights Request". We will process your request within 14 business days. To protect the security of your data, we may need to verify your identity before proceeding.

8 Data Retention

Mulia666 retains your personal data for as long as it is needed for the purposes stated in this privacy policy, or for as long as required by Malaysian law:

• Active account data: Retained for as long as your account remains active and for 5 years after account closure for legal compliance purposes.
• Financial transaction records: Retained for 7 years in accordance with Malaysian accounting and tax legal requirements.
• Security logs: Retained for 2 years for fraud investigation and security incident purposes.
• Support communication records: Retained for 2 years after resolution for service quality reference.

Once the retention period has ended, your personal data will be securely deleted or anonymised in accordance with Mulia666's standard procedures.

9 Children's Privacy

The Mulia666 platform is strictly for individuals aged 18 and above. We do not knowingly collect or store personal data from minors. Should we discover that data belonging to someone under the age of 18 has been collected, we will promptly delete that data and close the relevant account.

If you believe a minor has registered on the Mulia666 platform, please contact us immediately at support@mulia666.com so we can take the appropriate action without delay.

10 Privacy Policy Changes

Mulia666 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or new platform features.

Whenever there are material changes to this policy, we will:

• Updating the "Last updated" date at the top of this page
• Notifying all registered members via email or in-platform notification at least 7 days before changes take effect
• Displaying a clear notice on the Mulia666 homepage during the transition period

Your continued use of the Mulia666 platform after any changes take effect will be considered your acceptance of the updated Privacy Policy. The latest version of this Privacy Policy is always accessible on this page.

11 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to reach out to us:

• Privacy email: support@mulia666.com (subject: Privacy Enquiry)
• Live Chat: Available 24/7 via the Mulia666 platform
• Response time: We aim to respond to all privacy inquiries within 3 business days

For more information about your rights under Malaysia's PDPA, you may refer to the official website of the Department of Personal Data Protection Malaysia. To learn more about our platform's rules and policies, please also read Terms & Conditions us.

Effective Date: 1 January 2026  |  Version: 2.4